Shipping & Delivery

Delivery Area
We ship worldwide—no matter where you are, we’ve got you covered.

Shipping Provider
All orders are shipped from our trusted third-party logistics (3PL) warehouse in China. Once your package leaves our warehouse, local carriers in your country take over for final delivery.

Processing Time
Orders are processed within 24 hours, Monday through Friday. Orders placed on weekends or public holidays will be handled the next business day.

Delivery Time
Expect your order to arrive within 3–14 business days depending on location.

Shipping Cost
Free shipping on all orders worldwide—no hidden charges, no surprises.

No Customs Fees
You won’t pay customs or import taxes. The price you see at checkout is exactly what you’ll pay. No extra charges upon delivery.

Tracking Your Order
As soon as your order ships, we’ll send you a confirmation email with a tracking number. You can also track your order directly on our website here:
🔗 Track Your Order

Possible Delays
We aim to deliver on time, but delays can happen—especially during holidays, high-demand seasons, or due to carrier issues. Thanks in advance for your patience.

Delivery Address
Please make sure your shipping address is complete and accurate. We're not responsible for delays or lost packages due to incorrect details.

Failed Deliveries or Returns
If your package is returned to us due to an incorrect address or not being picked up, we’ll contact you to reschedule delivery. Please note: extra shipping fees may apply.

Damaged Packages
If your order arrives damaged, take clear photos and contact us within 24 hours at support@finchfawn.com. We'll sort it out quickly.

What Does a 3PL in China Do?

  • Order Fulfillment: Picks, packs, and ships your order quickly and accurately.

  • Customs & Compliance: Handles export paperwork for smooth delivery across borders.

  • Returns Management: Helps manage returns if needed.

  • Inventory Tracking: Keeps real-time inventory records via a digital system.

Note: All inventory at our 3PL is fully owned by Finchfawn. We've paid for and shipped it to our warehouse—our 3PL only stores and ships the items on our behalf.

Important Delivery Reminders

  • Double-check your shipping address before placing your order.

  • If a package is undeliverable or returned, we’ll help rearrange shipping (additional charges may apply).

  • For damaged shipments, send us photos and contact us within 24 hours—we’ll help make it right.

For any shipping questions, reach out to us at support@finchfawn.com. We’re here to help!

Company Name: 14A PRINT Kostecki Jarosław
Email: support@finchfawn.com
NIP: 8792022919
REGON: 340240554
Registered Office Address:
Tulipanowa 36, 87-100 Torun, Poland