Privacy Policy

Privacy Policy
Last Updated: 23 April 2025

Welcome to Finchfawn! This Privacy Policy explains how Finchfawn Inc., its global branches (in the US, UK, and Australia), and all affiliated companies (“Finchfawn”, “we”, “our”, or “us”) collect, use, and protect your personal information when you interact with us—whether through our website (www.finchfawn.com), mobile app, or social media, or when you buy our products or use our services (together called the “Services”).

By using any part of our Services, you agree to the terms outlined here and in our Terms of Use.

What Information We Collect

Information You Give Us:
When you register, shop, or interact with us, we may collect personal details like your name, email, phone number, address, birth date, billing details, and any information you share about others (like gift recipients).

Device Info:
We may collect data about the device you’re using—like its ID, type, or operating system. This helps us tailor your experience and keep things running smoothly.

Analytics & Cookies:
We gather data about how you use our Services—pages visited, purchases, browser type, time of access, IP address, etc. Some of this info is collected via cookies, pixels, and similar tools to enhance your shopping experience, improve our site, and deliver relevant ads.

How We Use Your Info

We use your personal information to:

  • Deliver, maintain, and improve our Services.

  • Communicate with you about purchases, updates, and customer support.

  • Process orders, payments, and returns.

  • Send newsletters, promotions, and service notices (you can opt out anytime).

  • Comply with laws, prevent fraud, and enforce our terms.

  • Analyze trends to improve user experience and website performance.

Legal reasons we may use your data include:

  • Fulfilling contracts (e.g., when you make a purchase),

  • Legitimate interests (e.g., improving our site),

  • Your consent (where needed).

Sharing Your Info

We may share your personal data with:

  • Delivery partners, payment processors, and email service providers who help us operate.

  • Brand ambassadors or partners working on our behalf (under strict confidentiality).

  • Legal authorities when required by law or to protect our rights.

  • Buyers or partners in the event of a company sale or merger.

  • Public forums (like reviews or social media posts) if you choose to post info there.

  • Only with your permission, we may use your info for promotional purposes.

How Long We Keep Your Data

We keep your personal data as long as it’s needed for business or legal reasons. Usage data (like browsing habits) is usually stored for shorter periods unless needed for things like security or site improvements.

International Transfers

Your data may be stored and processed in the U.S. or other countries with different data rules. We take reasonable steps to keep your data safe no matter where it goes.

Your Rights Under GDPR & UK GDPR

If you live in the EEA or UK, you have these rights:

  • Access: Ask what data we hold about you.

  • Correct: Fix incorrect or outdated info.

  • Delete: Request removal of your data (if there's no legal reason to keep it).

  • Object: Say no to certain uses (like marketing).

  • Restrict: Ask us to pause how we use your data in certain situations.

  • Portability: Ask for your data in a downloadable format.

  • Withdraw Consent: Change your mind where you've given us permission.

To use these rights, fill out the request form here. There’s no charge unless your request is excessive or repetitive.

We may ask you to verify your identity to protect your data. In some cases, we may not be able to fulfill your request if it conflicts with legal obligations.

Updates to This Policy

If we change anything in this policy, we’ll notify you via a pop-up, banner, or email. Continued use of our Services means you accept the updated policy.

Privacy Rights: California & Nevada

  • California: You have specific rights under California law. See our [California Privacy Notice].

  • Nevada: You can request that we not sell your personal info—even if we don’t sell it now. Submit requests using [https://finchfawn.com/ca/en/company/dsar].

Children’s Privacy

Our Services are not for kids under 13 (under 16 in the EEA and under 18 in the UK). If we accidentally collect data from someone in that age group, we’ll delete it as soon as we find out. Parents can contact us using the [DSAR form].

Security

We use technical and organizational safeguards (like SSL encryption) to protect your data during transmission and storage. But remember—no method is 100% secure, especially online.

Third-Party Sites

We may link to other websites or services. We aren’t responsible for how those third parties collect or use your data. Check their privacy policies when visiting.

Service Providers

We partner with companies to help us run and improve our Services, including:

  • Tech providers

  • Marketing partners

  • Analytics services

For example, we work with Epsilon Abacus in the UK, which helps retailers understand customer preferences using shared data (always handled responsibly and anonymously).

Sweepstakes & Promotions

When you join giveaways or competitions, we may ask for your permission to send you promotional emails. You can always opt out later.

Communication Preferences

Want fewer emails? No problem—unsubscribe using the link in our messages. But note, we’ll still send you important things like order confirmations.

Updating or Deleting Your Account

You can update your account info anytime by logging into www.finchfawn.com. To delete your account, contact us or use the [https://finchfawn.com/ca/en/company/dsar]

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@finchfawn.com or by mail using the details provided below:

Company Name: 14A PRINT Kostecki Jarosław
Email: support@finchfawn.com
NIP: 8792022919
REGON: 340240554
Registered Office Address:
Tulipanowa 36, 87-100 Torun, Poland